Support Policy

This item is a **Supported Item**, which includes **6 months of support** from the date of purchase, with the option to extend support according to Envato’s policy.

✓ What’s Included in Support:

  • Updates to ensure the item works as described and remains protected against major security concerns
  • Discretionary version updates
  • Availability of the author to provide item-related technical support
  • Answers to technical questions about built-in features and functionality
  • Assistance with reported bugs and issues related to the original item
  • Help with included third-party assets that are part of the item

✕ What’s Not Included in Support:

  • Custom feature development or enhancements
  • Installation or setup outside documented requirements
  • Issues caused by third-party services or hosting limitations
  • Problems arising after modifying the source code
  • Deployment or testing on localhost environments

Paid Support (Optional):

The following services can be provided as paid support upon request:

• Full installation service
• Android APK build
• iOS app build
• Template or UI updates
• Adding new features
• API integrations and advanced customizations

Important Notes

  • Support is provided only to verified buyers with an active support period.
  • Always keep backups before making changes or updates.
  • For extended support beyond the initial period, please renew support via Envato.